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IHG Hotels & Resorts Reviews

Reviews and experiences from TopCashback members who have shopped with IHG Hotels & Resorts. Log in to review

IHG Hotels & Resorts Reviews
	hegs While it was the third-largest retailer in the IHG Hotels & Resorts CUSTOMER SERVICE +1 (805)- 41O 56OO IHG Hotels & Resorts PHONE NUMBER +1 (805)- 41O 56OO United States, Wal-Mart was more profitable than rivals Kmart and Sears by the late 1980s. By 1990, it became the largest U.S. retailer by reve
	Member1141177389200 \| Nov 14, 2024 Report Abuse
	This hotel won't track cashback unless you file a claim. Be careful, I never saw the cashback display automatically in my account since late 2023 from IHG. Every time I need to wait for a month to submit the missing cashback claim to customer service. This hotel is playing tricks and is very dishonest about the cashback they promise on this TopCashback website.
	CodingMonkey \| Jun 02, 2024 Report Abuse
	good service ?? ???. ??? ????
	baecsoo \| Nov 02, 2023 Report Abuse
	Unreliable Tracking Tracking with IHG is extremely unreliable. Despite using the Topcashback link and selecting a proper rate, the transaction doesn't always track. There's no rhyme or reason as to why one reservation tracks while another one doesn't. Fortunately, the support ticket system usually gets things fixed, but it's an unwanted extra step.
	sunskysea \| Sep 16, 2023 Report Abuse
	Takes a while You get the cash back, but it takes them forever to pay it out.
	aaronalbr \| Sep 05, 2023 Report Abuse
	TCB claimed I used another cashback services even when I did't First, TCB never tracks for anything - super annoying. Most purchases came up but when I had a 200 EUR purchase for IHG. TCB said some other cashback site got the commission which is difficult to believe.
	Member64473453950 \| Aug 25, 2023 Report Abuse
	Quite a trouble to keep a track and follow up for cash back each-time! I am a frequent traveler, and I stay with IHG almost all the time. It's a mission every time to keep track and follow up for cash back on stays with IHG. It doesn't get tracked automatically. I lose the cash back if I fail to manually follow up and put in a claim. Quite frustrating!
	Salithd \| Jul 10, 2023 Report Abuse
	Horrible partner rarely pays and when does is 5 months late. Didnt most of the time and when did took 5-7 months and 3 emails. Absurd
	ssgarvin \| Jul 01, 2023 Report Abuse
	Tracks fast and payout accurately Tracking of cashback is fast compared to other hotel chains, payout accurately and on time within the suggested timeline
	tryinghard2 \| Jun 14, 2023 Report Abuse
	nice nice topcashback
	KIM KWANGJIN \| May 24, 2023 Report Abuse
	Slow but reliable The wait for the cashback seems to take longer than most, but I trust it, and it's reliable.
	harmony91 \| May 23, 2023 Report Abuse
	Cashback with IHG is very easy, payment was fast.
	stats787 \| Nov 20, 2022 Report Abuse
	Very slow payout, at least 10weeks+
	Member115571219336 \| Sep 15, 2022 Report Abuse
	CB not honoured TCB said I used another CB agent which I didn't
	Member64473453950 \| Jun 12, 2022 Report Abuse
	multiple reservations made at the same time using different "clicks." Only one tracked, the others declined.
	alex8688tw \| Dec 28, 2021 Report Abuse
	Reliable accrual of cashback, although the wait is long
	Raps \| Jul 29, 2021 Report Abuse
	Took several months after my stay, but tracked correctly
	lenin1991 \| Jul 15, 2020 Report Abuse
	did not honor cashback on February stay.
	hariring \| Apr 11, 2020 Report Abuse
	I have yet to receive cash back from IHG. I will use a different means to make the reservations through.
	MelonyT \| Jan 29, 2020 Report Abuse
	I travel a lot for work, and started booking at IHG hotels to take advantage of the cash back. For the first ten months, I would get cash back pending approx. 7 days after I completed the stay. And it was like clock work, easy and no issues. However, the last 2 months, the cash back hasn't been applied. I have submitted claims and waiting to hear back. I will try it a couple more times, and if it doesn't work, I will go back to staying at Hilton hotels.
	j_greene72 \| Dec 28, 2019 Report Abuse
	Very fast payment. Easy. Wish I started using it sooner.
	Conflipper \| Nov 04, 2019 Report Abuse
	Works great every time
	lenin1991 \| Sep 10, 2019 Report Abuse
	Still not tracking. Had to escalate, waiting on response.
	Willdamanio \| Sep 08, 2019 Report Abuse
	IHG refused to honor the cashback on two large transactions/reservations I made, even though the cashback terms did not exclude from applying my IHG Business Rewards number on my reservation. As a result, I am missing $45.16 that is rightfully due to me from using this merchant cashback link.
	tehsengkeat \| Aug 27, 2019 Report Abuse
	I stay at IHG hotels all the time, but too often cashback gets denied without valid reason. I always book exactly the same way and exactly the same kind of rates. So I don't understand why some track as "other marketing channel", because that's just not the case.
	gregorycop \| Aug 24, 2019 Report Abuse

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