Hotels.com Reviews and Feedback
Get up to 4% of your purchase back when you shop with Hotels.com Join TopCashback Free

Hotels.com Reviews

TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

Log in to review
Hotels.com Reviews
friend icon
It was easly to savr money from hotels.com. The extra money is always good after a trip
  cuddle100 | Sep 20, 2017 Report Abuse
friend icon
It was easly to savr money from hotels.com. The extra money is always good after a trip
  cuddle100 | Sep 20, 2017 Report Abuse
friend icon
It was easly to savr money from hotels.com. The extra money is always good after a trip
  cuddle100 | Sep 20, 2017 Report Abuse
friend icon
The site was easy to navigate. Very easy to check out. Able to pay at the hotel. Definitely will use site again.
  caleshia004 | Sep 16, 2017 Report Abuse
friend icon
Have always been paid, but nearly always must submit a claim with customer service first.
  cwcenter64 | Sep 15, 2017 Report Abuse
friend icon
Best thing ever! Always quick with the payout.
  Marli3333 | Sep 14, 2017 Report Abuse
friend icon
Used to track very fast in the past, now more and more items are progressing to payable at zero rate.
  dimon84 | Sep 07, 2017 Report Abuse
friend icon
Three months passed - no cashback !!!
  danr | Aug 25, 2017 Report Abuse
friend icon
Hotels.com only seem to allow about 60% of all cashback claims, with no rhyme or reason - I always book them the same way
  Grumbleduke | Aug 22, 2017 Report Abuse
friend icon
Its good just slow to pay
  lcc708 | Aug 22, 2017 Report Abuse
friend icon
Easy and a great deal!
  | Aug 15, 2017 Report Abuse
friend icon
NOT tracking, and claims denied for nearly 10 iindividual night stays over the last several months. Worked in past but now I'm done with them
  avmedco99 | Aug 05, 2017 Report Abuse
friend icon
very happy
  BKolonoski | Aug 03, 2017 Report Abuse
friend icon
Good rates, about a 90% success rate without further intervention. For the last 10%, I've had to open a ticket to get the correct amount, but it has always been resolved to my satisfaction.
  elephantart | Jul 31, 2017 Report Abuse
friend icon
It is very slow to show the reward
  marksun | Jul 24, 2017 Report Abuse
friend icon
More than half of the times this merchant refuses to give the money back!
  rafamart | Jul 18, 2017 Report Abuse
friend icon
Hotels.com is great for a 1 night stay. I had 3 and 4 night stays denied by them in the past. If you are booking multiple nights in a hotel I would choose a different service.
  bwyckoff1000 | Jul 17, 2017 Report Abuse
friend icon
Easiest and best cashback experience
  Marli3333 | Jul 15, 2017 Report Abuse
friend icon
Not tracking, and claims denied
  avmedco99 | Jul 05, 2017 Report Abuse
friend icon
Missed my cashback a few times :(
  greatdeal | Jul 03, 2017 Report Abuse
friend icon
Great customer service!
  WHC_Travel | Jun 19, 2017 Report Abuse
friend icon
Thank you so much I love money
  jinxingqingzi | Jun 18, 2017 Report Abuse
friend icon
is fast and easy to use
  rtgriffin | Jun 15, 2017 Report Abuse
friend icon
I got cashback after stayed about a few months
  Vongsakorn | Jun 14, 2017 Report Abuse
friend icon
I have submitted claim tickets and not heard a thing.Hotels.com blames topcash.
  kenward | May 16, 2017 Report Abuse
12345...9      View:   2550100