Hotels.com Reviews and Feedback
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Hotels.com Reviews

TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

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Hotels.com Reviews
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Took close to one year to get the cash back and even then it was not the full amount.
  Aliakaouri | Feb 18, 2019 Report Abuse
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Everything is within expected time range, but it could certainly improve to be faster
  jeffreyshen209 | Feb 18, 2019 Report Abuse
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Terrible at tracking claims, then takes forever to do anything about it on a help ticket (if they do something). I'm trying to avoid them at all costs from now on.
  anro15 | Feb 06, 2019 Report Abuse
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On 3 occasions, Hotels.com has given a lot of pushback on cashback claims. In 1 instance, they refused to pay out the advertised rate, and I didn't agree to their settlement. TopCashBack ultimately settled with me for a greater amount than what Hotels.com was offering. Another case, I settled for 50% of the expected amount. The third case, has been left pending for 6 months. The expected cashback for the transaction is $93. It seems as though the common denominator is when you spend more at Hotels.com during their periods offering higher cashback, they will do anything to avoid paying out. Due to this trend, they have completely lost me as a customer.
  garlicmouth | Jan 12, 2019 Report Abuse
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never received cashback for completed stays. won't respond to claim
  jamrock391 | Jan 11, 2019 Report Abuse
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always lost cashback,bad experience.
  zhuzhenghang | Nov 30, 2018 Report Abuse
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I made several transactions and every purchase amount is incorrect-like 1/100 of actual
  soccerk84 | Nov 26, 2018 Report Abuse
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Usually correct, but so slow.
  b1bombervb | Oct 03, 2018 Report Abuse
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no claims are given back !!
  igalep | Sep 22, 2018 Report Abuse
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They Paid 0 for two completed stays. DO NOT TRUST!
  akelrikh | Sep 14, 2018 Report Abuse
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Quick payout
  KumaCathy | Aug 16, 2018 Report Abuse
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I never knew it would be this easy to get a payout! All i did was to book a hotel and saw that there is a cashback and forgot all about it! Now, its in my account! Wonderful!!
  Sujangel | Aug 15, 2018 Report Abuse
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You suck didn't work
  megra10 | Jun 23, 2018 Report Abuse
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Did everything I was suppose to and still did not get my cash back, . I have plenty of services that will discount use topcashback because they are usually good this is not. filed a claim still nothing, filed another. How can they get anyting but 1 star
  Newtecreps_ | Jun 13, 2018 Report Abuse
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I am able to save money using Hotels.com, earn free nights plus cash back with TopCash.
  MCausey | Jun 04, 2018 Report Abuse
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no cashback, many excuses from hotels.com
  Yharel | May 23, 2018 Report Abuse
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It was great
  steve87 | May 21, 2018 Report Abuse
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Reliable and timely payout
  Roschele3 | Apr 20, 2018 Report Abuse
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I never had an issues! A++!
  Sherry Lambing | Apr 11, 2018 Report Abuse
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Awesome stay and saved some money as well!
  Kochgraphics | Apr 02, 2018 Report Abuse
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No cash back received. don't know why
  Member85016404128 | Mar 18, 2018 Report Abuse
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I have been a Hotels.com member for many years. Now I can save even more with TopCashback!
  1pokey5 | Mar 15, 2018 Report Abuse
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No cash back earned :(
  ryadams04 | Mar 07, 2018 Report Abuse
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Very easy cashback, by using the service the same manner as before.
  cbayoya | Mar 05, 2018 Report Abuse
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I was told of 10% cashback without earning rewards, did not happen.
  akashadorable | Feb 19, 2018 Report Abuse
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