Sorry, failed to report abuse. You may have exceeded the maximum limit of reports allowed.
Thank you, abuse has been reported against this item and brought to our attention.
CardCash Reviews
Please sign in to leave a CardCash review X
Reviews and experiences from TopCashback members who have shopped with CardCash.
Review this merchant
CardCash Reviews
Highest Star Ratings
Lowest Star Ratings
Date: Newest First
The Best Gift Card Retailer
Excellent retailer with a wide selection of gift cards. The tracking and payout are always there and paid out in a very short period of time compared to others.
tk54448088 | May 02, 2023
Report Abuse
Guaranteed to not get your money back
I would not trust Cardcash. They do not honor their policies. Here's my story that I been writing on every potential review site possible:
Short story: Bought a $100 instacart gift card and tried to use it but it stated on the instacart website it was already redeemed. Customer service did not give me a refund or honor their 45 day guarantee.
Long Story: I have used cardcash to buy roughly 10-13 gift cards and haven't had an issue until recently. As stated above, I bought a instacart gift card to immediately use on a purchase I planned ahead of time. I tried multiple different attempts including making another account to see if maybe I redeemed too many gift cards with instacart. So I contacted customer service and in summary I did everything they asked to still get a sorry the gift card is new and we are not giving you a refund. Here's a complete copy and paste transcript of our email conversation:
-Beginning-
March 29th 2024
Me: Hi, I just bought this instacart gift card and tried to use it immediately but it stated it was already redeemed.(This initial comment was made in the live chat)
------
Mar 30,2024
Cardcash:
Hi,
Thank you for contacting CardCash support. I'm really sorry you're having trouble with your gift card. I know it must be frustrating. If you purchased the card less than 45 days ago, you are protected by our 100% money back guarantee and have nothing to worry about. I have forwarded your email to the Claims Team, and you will receive an email advising you of the status of your claim within the next 2-4 business days.
We very much value your business and look forward to seeing you again soon.
If you have any further questions please feel free to contact us.
Regards,
Arlene
------
Apr 2,2024, 1:56?PM EDT
CardCash:
Good day,
Could you please provide a screenshot displaying the error message that appears when you try to use the gift card?
Best Regards,
Sunshine
Card Cash Claims
-----
Apr 2,2024, 7:28?PM EST
Me:
Hi thanks for getting back to me.
roltonpa | May 06, 2024
Report Abuse
Cash Back does not work for the Elite buyer site
Cash Back does not work for the Elite buyer site
smarch0429 | Nov 21, 2023
Report Abuse
Never tracks automatically.
Have to submit ticket every time to get cash back
awareobject | Mar 04, 2023
Report Abuse
Transaction never get tracked
Transaction never get tracked! Have to manual submit claim every time!
caunion | Feb 18, 2023
Report Abuse
Half of the transactions do not track and some that do track get declined
melproducts | Jan 28, 2023
Report Abuse
No idea why they decline the claims even after Ticket add, with geniue purchase.
pureboy | Nov 18, 2022
Report Abuse
Poor, orders are hit or miss for tracking. Have to submit tickets for more than 50% of transactions, & of tickets submitted only about 50% get resolved in my favor.
Member125623976142 | Aug 15, 2022
Report Abuse
Share
