Marriott International Reviews and Feedback
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Marriott International Reviews

Reviews and experiences from TopCashback members who have shopped with Marriott International. Log in to review
Marriott International Reviews
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Often Declined Even When Following Terms
Declined way too many times. My Marriott cashback purchases when using Rakuten are never declined. Advise to not use Top Cashback with Marriott.
  dealsfromlarry | Dec 02, 2024 Report Abuse
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works
always works. One of the most reliable travel cashbacks out there
  fischchr | Nov 01, 2024 Report Abuse
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Always get declined by Marriott
As the title says, I do everything right under TopCashback and for the most part get paid by other retailers. However, with Marriott it's almost universally declined. If you're making booking decisions with Marriott based on cashback, avoid them as they are not trustworthy.
  leinpd80 | Oct 06, 2024 Report Abuse
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No complaints
Never had an issue with Marriott cashback.
  j0rourke | Oct 04, 2024 Report Abuse
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Don't waste your time
Every time I've booked with Marriott through TCB, cashback always gets declined. Even for legitimate stays where I don't use promo codes and book at market rate without discounts. The cashback is fake and they will decline a few days for made-up reasons. Don't bother and save yourself some time by not going through TCB hoping you'll get cashback. The hotel chains have been denying cashback off TCB of late.
  WaylanW | Jul 18, 2024 Report Abuse
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works like clockwork
Pays cashback for years, consistently and on time. Have saved thousands of dollars that way
  fischchr | Jun 30, 2024 Report Abuse
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Use a Different Cashback Service for Marriott
I have had an absolutely terrible experience trying to use TopCashBack with Marriott. Marriott will look for any reason possible to decline the cashback. I have made decisions about my room choice, location, and other options based on the amount of cashback offered. The reservation tracks correctly, but Marriott has ALWAYS declined the cashback. I booked 4 stays at Marriott through TopCashBack, and all 4 stays were tracked properly and declined by Marriott. They will not provide the actual, specific reason for denial but will make up all kinds of excuses saying another cashback service was used or coupons were used, however, I know that was not the case. Definitely avoid special rates like AAA - they may only give you a $2 - $5 discount, but they will use that to invalidate cashback. The biggest issue is the amount of time Marriott stays pending - once you see that they will decline your cashback, you have already booked and stayed on another reservation. BE WARNED - it may work perfectly for you, but in my experience, they will NOT pay any cashback for Marriott EVER.
  DrRyan | Jun 21, 2024 Report Abuse
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BAD TRACKING
EXTREMELY DISAPPOINTED WITH ALL THE $0.00 CONFIRMED
  jingkai17 | May 22, 2024 Report Abuse
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It does not tracked
Every time I activated the cash back and made a purchase, the transaction wouldn't get traced automatically. I always have to submit the claim manually.
  Isbeix2 | Apr 24, 2024 Report Abuse
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80% transaction has been declined, too much....
80% transaction has been declined, too much....
  PandaGB | Apr 15, 2024 Report Abuse
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Excellent. No issues with cashback.
A lot of retailers do not follow through with cashback. Marriott always has.
  j0rourke | Jan 22, 2024 Report Abuse
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Don't use TCB for Marriott
Doesn't track, denies, wrong amount. Have to file multiple follow-up claims and still don't get any cash back. I've had zero issues with Rakuten or Upromise when using Marriott. Don't use TCB despite the promised high rates.
  Member637354549517 | Dec 06, 2023 Report Abuse
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Marriott refuses all cashback
They either refuse any cashbacks or not response to any requests over five months.
  yuki52s | Nov 28, 2023 Report Abuse
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Rarely tracks
The cash back between Topcashback and Marriott rarely tracks.
  DHTCB | Nov 01, 2023 Report Abuse
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Marriott is horrible through TopCashback.
Marriott often does not pay. Then TopCashback Customer service takes months to investigate, then they come back and say they can't confirm that they were the last rebate vendor - and wiggle out of paying it. I have switched to Rakuten for all of my Marriott bookings.
  JWBBb | Oct 06, 2023 Report Abuse
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Regular problems with transactions posting
Regular problems with transactions posting, and when they do they're often not at the right amounts. It's really a hassle.
  SLioy | Sep 30, 2023 Report Abuse
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Declined cashback due to order cancelled when it wasn't
Was not tracked initiallly, after filing claim still rejected by Marriott due to "Order cancelled" when the order was not cancelled
  tryinghard2 | Jun 29, 2023 Report Abuse
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no cashback, they promise and then deny
no cashback, they promise and then deny
  masque9 | Jun 06, 2023 Report Abuse
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Do not use TCB for Marriott purchases
Despite using a dedicated browser and having no problems with other merchants, Marriott fails to track and payout and TCB are no help. DISSAPOINTING
  fraz41 | Apr 28, 2023 Report Abuse
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Success rate can be better
Marriott takes a long time to process and several times I was denied cash back due to presumed cookies/basket issues. The merchant performance can be improved.
  dabbagmm | Apr 07, 2023 Report Abuse
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it's a great hotel
I used hotels in America and Japan. Many hotels offer excellent service.
  Jin333go | Mar 19, 2023 Report Abuse
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It does not track your purchase through Topcashback more often than not.
  DHTCB | Feb 05, 2023 Report Abuse
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Horrible always denied
  ssgarvin | Jan 21, 2023 Report Abuse
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Fast and accurate payment
  Nicgou1310 | Jan 20, 2023 Report Abuse
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Thank you for participating., Great holiday booked. Truly admire the brand and all its subsidiaries!
  Vaiduks | Nov 16, 2022 Report Abuse
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