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HP Reviews
Reviews and experiences from TopCashback members who have shopped with HP.
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HP Reviews
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Worst cashback experience so far
Purchased a laptop and bought it through TopCashBack due to their rate. Transaction didn't track (as most haven't recently). Had to wait 7 days before they'd accept ticket during which time HP stopped participating in cashback program. Prior to this I had done everything required of me for the cashback. TopCashBack then only gave me 50% cashback I was entitled to, despite it being their own policies that prevented me from collecting cashback when due. Stinks like a bait and switch scam, unhappy with TopCashBack's response also. Their excuse "cashback is never guaranteed as per out T&Cs", well, don't put roadblocks in the way that make it impossible to collect what is due. If something happens after the transaction, that's TopCashBacks' problem, not mine. Not happy with this site more than the merchant.
AllenS | Sep 29, 2024
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Getting HP to pay is hit or miss.
I have ordered twice from HP one worked and one was declined. The only reason they gave for declining was, "another marketing channel." I'm very careful in following the instructions to avoid being declined. I have had trouble with HP on other rebate sites too.
DrewShock | Jun 29, 2023
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Its been 7 months now... Still my transactions are in Pending status..No support from Top Cash Back.. Approx $3000.00 got cheated. I should have used other cash back sites. Atlease I wud have got the payment on time.
June Genius | Jan 24, 2023
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Its been 6 months now... Still my transactions are in Pending status..No support from Top Cash Back.. Approx $3000.00 got cheated. I should have used other cash back sites. Atlease I wud have got the payment on time.
June Genius | Dec 23, 2022
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Quick paying compared to most. Caught it during TopCashBack special for HP. 10% of a $1600 computer was a really nice payback.
BobbyLeeGV5009 | Sep 18, 2022
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HP is the worst, would give them zero stars if I could, They refused to cancel my order on a Sunday when I ordered it the day prior; order was still processing at the time. Fine, decided to keep the computer but then cashback for over $100 denied because they claimed I didn't use the topcashback link to their website.
lammjjj | Jan 20, 2022
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doesn't track my transaction, takes forever to ship. dont buy from hp
Member710247130619 | Nov 30, 2021
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great to receive something back form a large purchase.
joy1122 | Jul 14, 2021
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More than 7 months now, stuck on "confirmed" HP refused to pay a valid cash back transaction, Topcashback won't help. STAY AWAY from HP. HP and topcashback will leave you high and dry.
hzhang43 | Jun 28, 2021
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HP is the worst! Takes FOREVER (6 months+) and they will randomly deny claims while approving others that are identical. Don't waste your money with them, order from Dell, Dell is so so much better when it comes to paying their cashback.
Garmac | Jun 25, 2021
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Benn waiting for cash back for about 6 months now... blaming HP for not paying them... no end in sight
Member1128852894820 | May 24, 2021
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Still not payable after 5+ months. All Topcashback can do is blame HP for not sending them the money. More like a scam. Stay away from HP
hzhang43 | May 08, 2021
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Stay away, first they won't honor the cashback, second it took at least 1.5 month with several delays to take a customized config from them.
IversonJu | May 06, 2021
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cash back is not payable after 4 months, no timeline of when it will become payable. Was they're chasing them down for the money. Yucks
hzhang43 | Mar 30, 2021
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missing nearly $200 cashback on this site, terrible
Member217999991658 | Jan 08, 2021
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This was very bad experience, i have put 2 orders for HP and got only cashback on one oreder that too after reaching to customer care, i have one oreder which has 1083$ is missing cashbiack.
pankajsomvanshi | Dec 17, 2020
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Purchased On September 2nd and noticed immediately wasn’t showing up in purchase column. Almost 2 months and still nowhere???
bostonparents | Oct 31, 2020
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Cannot seem to get the cashback. Just sits there and doesn't ever show available.
Member115419004729 | Oct 12, 2019
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Never had a problem with cash back from HP.
DrewShock | Apr 11, 2019
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HP.com cashback was perfect!! Thank you for following up on my questions.
mkmgore | Mar 24, 2019
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All HP customer service personnel were terrific. I was wary at first when I had to deal with non-US based customer service people,--they were located in the Philippines. But every rep I dealt with spoke good English and was smart and competent.--
20weisbrodcm | Mar 05, 2018
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Read the fine print before you shop. Found out after my purchase that printer purchases do not receive cashback.
clibster | Aug 28, 2017
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