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Too long for payout
When all transactions and receipts have been verified, the wait for payout is too long.
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tttaylor79 | Aug 20, 2024
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Absolutely horrible experience.
Cashback tracked fine. Didn't use any coupons or promo codes. I received the email confirming the transaction from Topcashback. 6 months after trip completed Hotwire declined. Resubmitted missing cashback claim. Had to wait another 8 months to be declined again. Topcashback gave no reason other than declined. Offered to give me $125 cashback which I had no choice but to accept. The original cashback was suppose to be $500.
All in all I felt I was dragged along for months and months. It doesn't take 6 months for Hotwire to decline initial cashback claim and another 8 months to get back regarding the resubmitted transaction. I've learned my lesson and use another site for big purchases and avoid Hotwire at ALL cost.
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mburns613 | May 19, 2024
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Cashback often does not track
I like the prices I get for hotels, but the last dozen times the cashback is failing to track. I need to wait a week and open a ticket to claim the untracked claim. Occasionally I get the rebate. Other cashback from other sites like Priceline work fine, so I don't think it's my settings. Also, Topcashback seems to be aware that I visited Hotwire and has record or the tracking cookie.
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jeremyeng | Apr 12, 2023
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Hotel was claimed to be 4 star, but truthfully felt like a Motel 6. Cash back was "pending" for over a year, then declined. Every other similar service I've used (Booking.com, for example) has been a vastly superior experience.
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mhardcastle2715 | Dec 13, 2022
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Getting cashback is easy with Hotwire although it took awhile to confirm the payment.
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stats787 | Nov 20, 2022
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Cash back was pending for over a year, then declined without explanation.
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mhardcastle2715 | Sep 20, 2022
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My purchases do not track so credit is not given with this merchant. At this point, I've probably missed on 20+ transactions as a business traveler. Very frustrating
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Rebatez11 | Oct 11, 2020
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I use topcashback everytime I book with hotwire and almost never get cashback
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Rebatez11 | Jun 03, 2020
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good service
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tgong | May 23, 2018
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As always it was good experience with hotwire
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eghotbi | May 19, 2018
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Great prices for hotels
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GrassiMariavittoria | Jan 14, 2018
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Good transaction.
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lindabondy | Dec 12, 2017
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As always it was good experience with hotwire
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eghotbi | Nov 21, 2017
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Great transaction.
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lindabondy | Nov 12, 2017
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They pay on time
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eghotbi | Sep 06, 2017
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It was good
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rbankhele9674 | Jul 10, 2017
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They are always pay it quickly
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eghotbi | Jan 26, 2017
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I usually get great deal from hotwire.
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eghotbi | Dec 18, 2016
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never ever book it in hotwire
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vaibhav | Oct 09, 2016
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I was informed the cashback amount would not hit my TCB account until the stays were completed at the hotels that were booked on Hotwire.com. It has been two weeks and we are "Still Waiting for Merchant" Status:
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cdrode08 | Sep 30, 2016
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used 4 times, only got the cashback once
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ppap | Sep 15, 2016
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SO easy to use and save money!
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lauriwert | Aug 29, 2016
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Can get Best deals
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atul_rai | Aug 27, 2016
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good deal, will come back again.
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psitepu | Aug 10, 2016
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paid faster than the estimate
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adasaw | Jun 25, 2016
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