Hotels.com Reviews and Feedback
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Hotels.com Reviews

TopCashback members have been satisfied with booking their travel plans through Hotels.com – and they couldn’t wait to share why. Many appreciate the deals the service offers, including one customer who says that “using Hotels.com is the best way to save as you shop for your favorite place to stay.”

Other Hotels.com reviews discuss the amazing cash back they receive, which further adds to their savings. Some have pointed out how quick the payouts have been, too. “I never knew it would be this easy to get a payout,” raves a customer. Another agrees, writing that “the cashback process was really quick. Very happy with the turnaround.”

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Hotels.com Reviews
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Took a while
Took around 7 months to receive although my booking was paid for in April and the stay was from July-August and I received the cash back late November. So I guess 2-3 months after the trip was the true waiting period since I booked really early.
  BrokeCollegeStudent | Dec 01, 2024 Report Abuse
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Terrible
They decline most of my transactions and the few that remain take 6 months to a year to pay!
  Licoriceky2 | Nov 07, 2024 Report Abuse
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I like Hotels.com
I like Hotels.com.
  Shelley_Hsia | Sep 19, 2024 Report Abuse
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Perfect
This man is very kind
  Mowafyxx | Sep 17, 2024 Report Abuse
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Great with some observation
2 out of 3 got accepted but as an overall great
  YAlmisfer | Jul 09, 2024 Report Abuse
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It takes too long to get the cash back
I've been waiting months for the cash back. It takes forever.
  cboydbarrett | Apr 30, 2023 Report Abuse
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Takes way to long to get payout now!
  Kitty56 | Jan 21, 2020 Report Abuse
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Cashback process was really quick. Very happy with the turnaround.
  thewanderingjames | Nov 10, 2019 Report Abuse
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Fast tracking cashback, sometimes within hours. Couple of times it was let down, both times high dollar amount, coincidence!?? Overall good.
  mainframe5 | Oct 07, 2019 Report Abuse
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Great deal!
  NataU77 | Sep 25, 2019 Report Abuse
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Using Hotels.com is the best way to save as you shop for your favorite place to stay as you travel!
  pattybear | Aug 01, 2019 Report Abuse
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Fast, accurate cashback.
  Homeshopper | Jul 26, 2019 Report Abuse
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Using Hotels.com is the best way to save as you shop for your favorite place to stay as you travel!
  pattybear | Jun 19, 2019 Report Abuse
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Quick and reliable
  Marli3333 | May 31, 2019 Report Abuse
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Systematic "offender". Sometimes they lower the purchase amount so they can pay out less cash back, sometimes they deny claims arbitrarily.
  elzach | May 15, 2019 Report Abuse
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Our stay was perfect! Only one stay away from a free vacay!
  pattybear | May 05, 2019 Report Abuse
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I didn't receive any cash back for my booking in 2018 between April and May.
  ILoveSilk | May 01, 2019 Report Abuse
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hotels.com is the most frequent website that I use, 1 free night per 10, plus cash back, is a great deal for me
  zeronad0208 | Apr 30, 2019 Report Abuse
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Many of my reservations are missing...
  tiffany0331 | Apr 17, 2019 Report Abuse
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cashback has been pending for more than 4 months, and it is still pending with unknown payout date!
  jojozhaozhao | Apr 12, 2019 Report Abuse
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It won't show the weeks it just shows n/a
  Raging_Rachel | Apr 12, 2019 Report Abuse
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Extremely selective in awarding cashback, when cashback is due. Also they reduce purchase amount to pay less.
  elzach | Mar 28, 2019 Report Abuse
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Two of my purchases are showing no payment despite using the portal.
  JaniceLintz | Mar 25, 2019 Report Abuse
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The best booking site for hotels! Cash back are usually fast!
  bantan83 | Mar 19, 2019 Report Abuse
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I was supposed to get a 5% cash back and I got $0
  RaunaqChamdia | Mar 17, 2019 Report Abuse
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