TopCashback Help - Frequently Asked Questions

Why is my transaction not showing on my Earnings page?

Transactions can take up to seven days to appear. If it’s been longer than that, please double-check that you clicked through TopCashback.com just before making your purchase, and that no other coupons or promotions were used that have not been approved by TopCashback.

If everything looks good and it’s still not showing, you can file a Missing Cash Back Claim on your account, and we’ll work to resolve it for you. Let us know if you have any other questions—we're here to help!


« TopCashback FAQs and Help Overview
Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

Did you know?

"Fair Play is at the heart of our culture—that means striving to do what’s fairest for you and our employees."
Customer care team