TopCashback Help - Frequently Asked Questions

What do I do if I’m experiencing problems on a retailer’s website?

The retailer’s website should behave the same via TopCashback as it would if you were to visit the website directly.

If you’re experiencing a problem specific to a retailer’s website, it could be temporary and you should try the site again shortly.

You could also try clearing your cookies on your browser or try a different browser.

If the problem persists, it’s possible that the retailer’s website is down or malfunctioning, and it’s already working on resolving it. You could always reach out to its customer service team for information.


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