TopCashback Help - Frequently Asked Questions

How do I clear my cookies?

In order to make sure that TopCashback is classed as the 'Last Referrer' for a sale, and we can track your purchases correctly, our cookie must be the last one to drop on your computer prior to a purchase.

Other websites, including price comparison sites and coupon sites, use cookies which can override the TopCashback cookie. Meaning, they’ll get paid for your purchase instead of us—hence, you will not receive your Cash Back. That’s why we recommend clearing the cookies from your computer prior to clicking through TopCashback to prevent another website from getting paid for your purchase.

To delete your cookies, follow these steps for your chosen browser:

Microsoft Edge
1. Open your Edge browser and click the three dots on the right-hand side.
2. Select Settings.
3. Click Cookies and site permissions on the left panel.
4. Click Manage and delete cookies and site data.
5. Select See all cookies and site data.
6. Click the Remove all button.

Firefox
1. Open your Firefox browser, visit Menu and click Settings.
2. Select Privacy & Security.
3. Click Clear Data under Cookies and Site Data.

Chrome
1. Open your Chrome browser and click the three dots on the right-hand side.
2. Select Delete browsing data.
3. Check off Cookies and other site data, then click Delete data.

Safari
1. Open your Safari browser and click the Safari menu.
2. Select Settings, then Privacy.
3. Click Manage Website Data.
4. Pick the websites you want to remove data from, then click Remove.


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"Fair Play is at the heart of our culture—that means striving to do what’s fairest for you and our employees."
Customer care team