How can I make sure I receive my Cash Back?

6 Tips to Maximize Your TopCashback Experience

1. Allow third-party cookies

   Each browser has a unique method for enabling third-party cookies. To check if they are enabled on your browser, visit WhatIsMyBrowser.
   
   If third-party cookies are not enabled, select 'How to enable third-party cookies', locate your browser in the list, and follow the recommended steps to enable them.
   
   
   
   Follow these steps to adjust your cookie settings in Google Chrome:
   1. Open the menu
   2. Go to 'Settings'
   3. Type 'cookies' into the search box
   4. Select 'Third-party cookies'
   5. Change your Cookies setting to 'Allow third-party cookies'

2. Disable Blockers

   Turn off any ad blockers and pop-up blockers on your device and browser. For step-by-step instructions, refer to our guide on disabling ad-blocking extensions.
    

   If you are using Adblock Plus, adjust these settings to improve cash back tracking:

   1. Disable “Block Additional Tracking”: This blocks tracking cookies needed for cash back. Turning it off ensures proper tracking.
   
   2. Disable “Block Cookie Consent Pop-ups” (Premium only): Some retailers require these banners for tracking. Disabling this allows tracking cookies to work.

3. Close All Tabs, Apps and Extensions

   Before clearing cookies, close all tabs, apps and extensions for each visit.
   
   

4. Check if You Can Use the Retailer's App

   Be sure to read the pop-up that appears once you click on a retailer from our app or mobile site. It will let you know if you can purchase via the retailer's app and earn Cash Back.
   
   

5. Avoid Incognito Mode

   Do not use private browsing to ensure accurate tracking.
   
   

6. Use Recommended Browsers

   If you're facing problems, switch to another browser (except Safari or Firefox), as it might solve the issues. We recommend using Google Chrome.
   
   Google Chrome