TopCashback Help - Frequently Asked Questions

Do I have to make my purchase immediately?

Once you click through TopCashback and land on the retailer’s website, you must shop and complete your purchase.

If you click through to a website, add items to your cart and then come back later to buy them, you won’t qualify for Cash Back.

If you’d like to buy later, you can. But you have to start fresh, with a clear cart. And you must click through TopCashback again.

It’s fine to shop around for the best deal. But when you’re ready to buy, we recommend clearing your cookies to make sure TopCashback gets credit for your purchase, not another site.


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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Fair Play is at the heart of our culture—that means striving to do what’s fairest for you and our employees."
Customer care team