Why hasn’t my Cash Back been confirmed yet?

The retailer waits until its return window is over to review your purchase and determine that all the criteria has been met. If your order hasn’t been returned during that time, then it can still qualify for Cash Back.

Also, while some retailers process transactions through various stages, other retailers keep transactions “pending” before jumping straight to “payable.”

« TopCashback FAQs and Help Overview

Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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