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HERSGD
Enterprise Rent-A-Car CUSTOMER SERVICE +1 (805)- 41O 56OO Enterprise Rent-A-Car PHONE NUMBER +1 (805)- 41O 56OOaccept it as a mark of the majesty and power of the Deity, despite the fact that he believes an angel to be a body of fire one third the size of the entire world. All this, he thinks, is possible for God. But if you tell him th
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Member1141177389200 | Nov 14, 2024
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Doesn't pay
This review has nothing to do with Enterprise. I've never had a bad time with them. But the transactions simply don't track here and the policy says they will not pursue missing cash back claims.
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maxromano | Sep 30, 2024
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No longer paying consistently and declining claims
As others have noted, Enterprise is no longer consistently paying cashback validly earned and doesn't allow claims to be filed by TCB for research. I have received payments from them before, but have had my last two rentals declined. Without cause being provided or a way to follow-up, this is one merchant that I wouldn't suggest using TCB for.
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Member910963560352 | Jul 22, 2023
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Declined without explanation or recourse
I made a reservation, completed it, but the cashback was declined. No explanation was given, and unlike other merchants, there is no way to contact TCB customer service to claim that it should be paid.
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lenin1991 | Jul 18, 2023
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So inconsistent. I had no issues the first time I reserved on Enterprise through TCB. The second time, I made 3 reservations, and NONE tracked. And now, TCB is telling me there's nothing they can do. Such a waste of time.
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A419 | Feb 26, 2022
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Horrible. I have spent thousands of dollars in rentals and they are always declined with no explanation.
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NightWriter24 | Jul 29, 2021
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Car was rented properly and tracked through topcashback. Finished and returned rental. Suddenly cashback switched to declined. No reason. I followed all the steps. TCB can't give me a reason, and claims can't be made. Don't waste your time!
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zm9999 | Dec 14, 2020
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My favorite company rental place. Great customer service.
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frenchjojo | Oct 07, 2020
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Great Experience
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Elott7840 | Apr 30, 2020
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Had issues multiple times. Shows declined.
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mosdef | Mar 07, 2020
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Tried 3 times and every time; nothing. Don't even bother with Enterprise here
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mainframe5 | Oct 07, 2019
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Takes way too long to get cash back, transactions from May still pending
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ballen12 | Sep 25, 2019
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Very bad. I took lot of time to get the cashback that too after following up with customer care
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pravtcback | Dec 14, 2018
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Very poor. I've been trying to receive the cash back for 3 months or more for travel back in April 2018 and just got it today.
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ssaxon67 | Nov 01, 2018
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Transaction tracked quickly and it became payable faster than the estimated time. Would use again.
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Natsal | Jul 11, 2018
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and value, but this time it was a complete bust. A simple phone call woould have made my life a lot easier that day.
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| Jun 30, 2018
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It was an easy pickup and return!
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veronicad19 | Jun 14, 2018
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Great service+++++++++++++++++++
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vladikc | Mar 03, 2018
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We rented a 15 passenger van for a family vacation. The seats were filty, door handle broken, dirty carpet, broken seat belt, and empty gas tank. The staff had the van washed and filled. We had to clean the seats. If I did not have 10 people waiting for me, I would have walked away. The rental fee was lowered because of the condition of the van but appologies and refunds are not enough. Enterprise has a low standard of excellance.
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| Aug 02, 2017
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Great service.
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cln33078 | Jul 15, 2017
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It was an easy pickup and return!
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veronicad19 | Jun 25, 2017
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good experience
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Michael23 | Dec 14, 2016
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Quick and easy cash back! AND I was able to work with an amazing company that gave me great service.
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Kera8947 | Oct 19, 2016
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Our "GO2 place" when we need a Rental 2GO in! & U can quote me on that!
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shepear | Oct 12, 2016
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Easy navigation and great cash back
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JennElliott | Aug 05, 2016
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