According to Trustpilot, customers are more than pleased with E-file.com. They love how easy it is to file their taxes using the online service, thanks to the provided step-by-step instructions. But if you need help, E-file is there to “address your needs and explain your concerns,” shares a user. “They are experts at their field.”
Other E-file reviews share similar sentiments. When one couple hadn’t received their refund after two months of waiting, they contacted E-file where the support rep “listened carefully and quickly discovered that we had made an error and proceeded to patiently walk us through correcting it,” they recall. “She took the stress out of the situation and we plan to continue using E-file.”