Bills, Bills, Bills Survey 2023 — Results

Here are the results from our Bills, Bills, Bills Survey 2023. Thank you to all who participated! 

Do you ever stress about money?

• Sometimes (63%)
• Always (29%)
• Never (8%)

Do you pay your bills in full?

• Always (69%)
• Sometimes (28%)
• Never (3%)

Do you wait until the last minute to pay your bills?

• No (67%)
• Yes (33%)

Do you have an emergency fund?

• Yes (70%)
• No (30%)

(if “yes”) Have you had to dip into your emergency fund in the past six months?

• No (63%)
• Yes (37%)

Do you own a credit card?

• Yes (91%)
• No (9%)

(if “yes”) Do you typically review your credit card statements before you pay your monthly bill?

• Yes (84%)
• No (16%)

(if “yes”) Have you ever disputed a credit card transaction?

• Yes (76%)
• No (24%)

Which of the following streaming services do you subscribe to? (select all that apply)

• Amazon Prime Video (57%)
• Netflix (56%)
• Hulu (35%)
• Disney Plus (31%)
• HBO Max (23%)
• Peacock (22%)
• Paramount Plus (22%)
• Other [please specify] (16%)
• Apple TV Plus (12%)
• YouTubeTV (11%)
• ESPN Plus (6%)
• Sling TV (2%)
• Fubo TV (1%)

Do you have a streaming bundle to save money? 

• No (72%)
• Yes (28%)

Are you currently in debt?

• No (54%)
• Yes (46%)

(if “yes”) Do you keep up with your monthly repayments?

• Yes (90%)
• No (10%)

(if “yes”) How long have you been paying off debt?

• More than five years (51%)
• One to three years (22%)
• Less than one year (15%)
• Three to five years (12%)

(if “no”) Have you ever been in debt?

• No (51%)
• Yes (49%)

(if “yes”) How long did it take you to pay off your debt?

• More than five years (32%)
• One to three years (28%)
• Three to five years (22%)
• Less than one year (18%)

Out of the following, which categories of subscriptions have you purchased/received in the past six months? (select all that apply)

• Shopping memberships — [i.e. Amazon Prime, Walmart+, etc.] (56%)
• Entertainment — [i.e. Netflix, Audible, SiriusXM, etc.] (54%)
• Magazines/newspapers (19%)
• Fitness memberships — [i.e. gyms, yoga studios, iFit, Peloton, Daily Burn, etc.] (18%)
• Home security/maintenance — [i.e. alarm systems, plumbing, pest control, etc.] (17%)
• Food — [i.e. Grill Masters Club, HelloFresh, Factor, etc.] (17%)
• Other [please specify] (13%)
• Beauty/Skincare — [i.e. Birchbox, Curology, Harry’s, etc.] (11%)
• Fashion — [i.e. Stitch Fix, Fabletics, Rent the Runway, etc.] (7%)
• Lifestyle — [i.e. FabFitFun, Alltrue, BREO BOX, etc.] (4%)

Do you share subscriptions with people outside of your household?

• No (63%)
• Yes (29%)
• I don't have any subscriptions. (8%)

Do you know how to cancel your subscriptions?

• Yes (90%)
• I don't have any subscriptions. (7%)
• No (3%)

Have you ever forgotten about a subscription that was set to auto-pay?

• Yes (51%)
• No (49%)

How much do you typically spend on electricity bills each month?

• $101 to $200 (40%)
• $50 to $100 (32%)
• More than $200 (19%)
• Less than $50 (9%)

How much do you typically spend on gas bills each month?

• $50 to $100 (35%)
• Less than $50 (33%)
• $101 to $200 (23%)
• More than $200 (9%)

How much do you typically spend on WiFi each month?

• $51 to $100 (46%)
• $25 to $50 (30%)
• Less than $25 (14%)
• More than $100 (10%)

How much do you typically spend on groceries each month?

• $301 to $500 (37%)
• $150 to $300 (30%)
• More than $500 (24%)
• Less than $150 (9%)

How much do you typically spend on gasoline (per vehicle) each month?

• Less than $100 (36%)
• $100 to $150 (32%)
• $151 to $200 (19%)
• More than $200 (13%)

Do you have cable TV (i.e. DirecTV, Spectrum, Xfinity, etc.)?

• No (64%)
• Yes (36%)

(if “yes”) Would you consider switching from cable TV to live streaming services to save money (i.e. YouTube TV, Hulu + Live TV, Sling TV)?

• Yes (63%)
• No (37%)

Out of the following, what’s the most annoying bill to pay? (select up to 3)

• Credit card bills (38%)
• Electric bills (35%)
• Housing/rent bills (33%)
• WiFi bills (24%)
• Phone bills (21%)
• Water bills (20%)
• Gas bills (18%)

Out of the following, what do you use to save money on utility bills? (select all that apply)

• Energy-efficient light bulbs (75%)
• Energy-eficient appliances [i.e. washer & dryer, air conditioner, dishwasher, etc.] (64%)
• Power strips/surge protectors (54%)
• Programmable thermostat (42%)
• Blackout curtains (37%)
• Other [please specify] (7%)

The survey polled a cross-section of 1,944 adults, aged 18 and over.