New Year Customer Care Survey 2025

Posted on Dec 27 2024 Posted in Giveaways & Contests, Surveys, Holidays & Seasons, Customer Service

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Group of four friends each holding up a numbered candle for 2025

This one is for all our loyal members here on TopCashback.com! We're interested in improving the overall experience we provide for new and returning users, especially in the new year. And to do that, we need your feedback.

Tell us, which stores do you wish we can add in 2025? How much Cash Back did you earn in 2024? What features do you value most in a Cash Back site? How do you prefer to receive updates about our best Cash Back offers?

Don't be afraid to be honest. Take our brief questionnaire and enter for a chance to win $100! TWO lucky winners will be selected at random on January 7.

Please be sure to submit your email address at the end of the survey to be selected at random. Participants are required to answer every question to be eligible for the giveaway.

If you win, you will be notified via email from our winners@topcashback.com email account. The survey closes on January 6, 2025 at 6 a.m. PT.

Responses are voluntary and will remain confidential. All answers will be compiled together and analyzed as a group. See the full giveaway terms and conditions for more information.

To take our survey, click here!

Comments

Member1022262400632December 28 2024, 07:48 Already has all of my favorite stores. I earned over $500. Thank you~

Firas7579December 28 2024, 04:26 Good luck

Member430448052754December 28 2024, 00:33 1. Tell us which stores would you like to add in 2025?
Victoria Secrets and Ikea.
2. How much cashback did you earn in 2024?
Around 200? No referrals, just my personal purchases.
3. What features do you value most on a cashback site?
I like that you always have updates, dynamics, giveaways, contests, games.
4. How do you prefer to receive updates about our best cashback offers?
No email newsletter, for God's sake, just post updates on the front page like you always do.

ianspDecember 27 2024, 20:10 Amazing cash back deals

patdeviDecember 27 2024, 18:16 Roundtable Pizza.
$625
Ability to filter by Payable, Claimed, etc
Via email

nyc_awishkarDecember 27 2024, 17:31 Crazy how every comment down here is "i love it". I have earned a ton of money through TopCashback but lots of my cashback has been declined overtime for no reason. From retailers like Hotwire, Charles Tyrwhitt and countless others. This would not be an issue if I was using Rakuten but you guys don't care. Customer service just says retailer declined even if I am the last click and did everything right. I have to wonder if the additional percent gain over Rakuten is worth it if there's risk of retailers not paying and retailers have no repercussions for not paying.

Member1141182204530December 27 2024, 16:29 Love how easy it is to earn! Finding and selecting the store through TopCashback is a breeze. Love getting additional cash back on purchasing I would have made anyways!

Svitlana12345December 27 2024, 13:44 Hello, CashBack,
I love using your service; you are the best. This year, I earned more than $500, and for me, it’S a significant reward. I’M working from Ukraine, and with the ongoing war, this money is incredibly important to me. I really wish there was cashback for Victoria’S Secret, 32 Degrees, and Jomashop.

I recommend your service to my friends and colleagues. You give us in Ukraine the opportunity to earn additional income during these challenging times. Thank you so much!

clphan8December 27 2024, 12:52 It has been helpful during the holidays and has almost every store I shop at.

bhjusticeDecember 27 2024, 11:21 TopCashBack already has all of my favorite stores!

bren76December 27 2024, 08:22 I'm happy with the stores you have already. I earned about $147 for 2024 and I prefer my updates by email.

Vicrod12 December 27 2024, 07:07 ..Yeti ,!

KokemanDecember 27 2024, 06:42 Champ stores