Best Western Hotels & Resorts Reviews and Feedback
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Best Western Hotels & Resorts Reviews

Reviews and experiences from TopCashback members who have shopped with Best Western Hotels & Resorts. Log in to review
Best Western Hotels & Resorts Reviews
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Doesn’t payout, you have to appeal
I’ve used BW several times and they don’t automatically payout, and sometimes don’t tract properly. You have to take a screen shot to prove your discount just in case it doesn’t track. Then you have to wait the required days to allow it to track. Even though it won’t. Then you have to appeal to TCB and wait several months for them to get ahold of BW and get bsck to you. I’ve only had issues with BW, never any other retailers. However, they do respond and I’ve always gotten my cash back. It’s just a pain to go thru and can take up to 5 months to get my money.
  Lbail | Oct 19, 2024 Report Abuse
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Never shows more than 0.00
It's useless to track Best Western and most of the other hotels as they can take literally years to show up and most of them track to 0.00. I rarely use topcashback because it is mostly useless.
  iang000 | Apr 17, 2024 Report Abuse
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No Payout
I’ve stayed twice at BW and never received anything over 6 months +. I’m assuming they don’t give out payments at all. They should not be on top cash back. They should be taken off the site. Everything else I received points for except BW.
  tpayton31 | Mar 25, 2024 Report Abuse
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No Payout
I’ve stayed twice at BW and never received anything over 6 months +. I’m assuming they don’t give out payments at all. They should not be on top cash back. They should be taken off the site. Everything else I received points for except BW.
  tpayton31 | Mar 22, 2024 Report Abuse
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I'm not very happy with this business. We've given them a lot of business in the past two years. We shouldn't have to wait this long. I'm not sure what to do. Should I write to the business and ask about it? What's to say that my inquiry makes it to the person? Any advice for me?
  pkarbs1156 | Apr 21, 2022 Report Abuse
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Cashback appeared quickly after stay was successfully completed and matched the promised % payout
  Member525947622538 | Jun 19, 2020 Report Abuse
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Worked as expected!
  lenin1991 | Apr 16, 2020 Report Abuse
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Worked as expected!
  lenin1991 | Jan 10, 2020 Report Abuse
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To get cashback is a slow process and the rates could be better
  Beaglen | Jul 05, 2019 Report Abuse
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Tracking failed. Payout took far too long and a lot of chasing
  sidesix | Apr 17, 2019 Report Abuse
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Four months later after my stay - still no payout!
  sidesix | Feb 26, 2019 Report Abuse
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That was quick
  eghotbi | Aug 27, 2018 Report Abuse
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Good Members treatment and excellent hotel quality
  Superpockets | Jul 20, 2018 Report Abuse
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Terrible - it's been over a year...still, nothing. I don't understand what is taking so long.
  mmtryba | Jul 13, 2018 Report Abuse
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6 months really?
  Fikaarfint | Nov 30, 2017 Report Abuse
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Takes a month or so after the stay but comes in as promised.
  Devin441 | Oct 23, 2017 Report Abuse
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never received rebate.
  Rads1 | Sep 13, 2017 Report Abuse
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My Best Western credits showed up quickly after my stay and were paid out in the time frame noted. Very pelased.
  Sisa3537 | Feb 20, 2017 Report Abuse
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Super fast! Thanks!
  vhurdle | Jan 14, 2017 Report Abuse
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Received my cash back within 3 weeks of stay. Thank you for the quick turn around
  tomhezy | Sep 27, 2016 Report Abuse
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If I make reservations four months or more before my planned stay the payout is not easy. I invariably have to submit a claim and then let that languish for two months +. After that I follow up and have had success finally getting the payout. I think the connection between the booking made via TCB breaks down if too much time goes by.
  AGoingGal | Jul 15, 2016 Report Abuse
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So far its pathetic. I stayed at two Best Westerns and booked through TopCash site, but I was declined. Hopefully TopCash will come through and sort it out.
  annmc | Dec 15, 2015 Report Abuse
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Finally can get back money feel good
  kikimo | Jul 11, 2015 Report Abuse