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Never pays out on store pickup orders (multiple incidents)
I've made multiple store pickup orders now through this site, and - not only are they not automatically tracked, making manual submission of the claims mandatory - they always come back declined with the excuse that it was not the last referrer click-through, which is hogwash. They simply never honor cashback on pickup orders, and that should be spelled out plainly on the page.
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kh89 | Jun 18, 2024
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Sometime Good, Sometimes Not
I would have considered five stars but am still annoyed as I felt Ace Hardware cheated me out of a $160 payout on an order that totaled $4,463.96 on April 1. I was careful placing the order as I knew what the value of the payout was. They claimed I left the screen of my purchase (which I didn't) or something along that line and declined the payout. Not sure if using Chrome contributed to the situation. I don't seem to have a problem on payouts when using Safari or Edge. But since I made a legitimate purchase, I should have gotten the payout. Maybe in the future I will upgrade my opinion to a 2 or higher.
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ssutton002 | Jun 03, 2024
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Top Cash back is so great!
The cash back was easy and quick. They are so friendly.
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Hinton39047 | Mar 19, 2024
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payment received
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climbey | Jan 08, 2023
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payment received
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climbey | Feb 02, 2022
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Does not honor cashback on pickup orders
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kh89 | Jul 01, 2021
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Wide variety of items available. I did not consider Ace for toy purchase; however, there was a wide selection available at good prices. The ability to ship to store for free was a great incentive
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duchdash | Jun 25, 2021
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quick payout
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trackerg | Mar 17, 2021
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payment received
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climbey | Feb 17, 2021
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item as described.
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climbey | Jan 10, 2020
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item as described.
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climbey | Nov 07, 2019
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item as described.
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climbey | Nov 05, 2019
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cashback did track, but took forever to become payable!
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HamptonHall | Apr 13, 2019
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Purchase went well. Paymant a little slow.
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climbey | Mar 05, 2019
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Simple and great discount. Didn't know you could earn such great cashback from Ace. Will definatly buy more online from them.
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BoxerBHappy | Feb 18, 2019
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good service
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Ishtiaq | Feb 17, 2019
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Purchases all went well ,no glitches.
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climbey | Jan 30, 2019
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Very nice to save money and get free shipping to the store, which is only a mile away! Seems like it takes awhile for the cash back to become payable. Has been much quicker at other sites.
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Conniesue62 | Dec 28, 2017
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Purchases all went well ,no glitches.
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climbey | Nov 24, 2017
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Great deal!
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6u66agr33n | Mar 13, 2017
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Excellent deal!
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6u66agr33n | Mar 13, 2017
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Purchases all went well ,no glitches.
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climbey | Feb 23, 2017
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nice payout on one of my top destinations. That was a bonus
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obertchu | Jan 09, 2017
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Purchases all went well ,no glitches.
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climbey | Nov 16, 2016
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I placed an order online on June 14 late night for a Father's Day deal. Today, I received an email indicating that the order has been cancelled. No reason was provided. What is the reason for canceling? I don't believe it was out of stock as I have checked online, I can still place an order online but the price has increased by 100%. I am very concerned about your business practice. Thanks.
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goal055 | Jun 23, 2016
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