Customers are very happy with 23andMe. And that’s partly because they redeem cash back right away. And their kits are informative, easy to use and comprehensive. Many happy shoppers love how 23andMe tracks test results quickly, and they appreciate the email updates while they wait because they’re always in the loop.
Other 23andMe reviews applaud the company for their swift response to issues. A shopper was given a full refund after they ran into some difficulty. And other comments praise the kits for bringing them closer to relatives in a “fun” and “fascinating” way. One customer even found their birth family.